Shipping Policy

Shipping Policy

Quick summary: We ship to the 50 U.S. states and D.C. Standard shipping is free with no minimum. Processing is estimated at 1–2 business days; transit after dispatch at 2–4 business days, approximately 3–6 business days total.

Destinations and cost

Our current shipping zone includes the 50 U.S. states and the District of Columbia, including Alaska and Hawaii. We do not currently ship internationally, to U.S. territories, or to APO/FPO or other military mail addresses. Standard shipping is USD $0.00 with no order minimum. PO Box and other special-address service depends on the carrier and whether checkout accepts the address; checkout shows the available service before payment.

Timing and tracking

Business days are Monday through Friday, excluding U.S. federal holidays. Estimates are not guaranteed dates; carrier operations, weather, and holidays may add time. Tracking, when available, is sent to the order email.

Delays and changes

If we learn an order cannot ship within the stated processing period, we will notify you and let you accept a revised timeline or cancel for a prompt refund. Contact us quickly for changes or cancellation; these cannot be guaranteed after fulfillment begins or dispatch.

Returns and contact

Our correspondence address is not a walk-in store or return address. Contact us first; we provide the correct address and prepaid label for an approved return. See the Refund Policy. Questions: support@momtravels.com · +1 (859) 890-5327.

Store and contact details

Momtravels
Website: momtravels.com
Email: support@momtravels.com
Phone: +1 (859) 890-5327
Business correspondence address: 7660 Turfway Rd, Florence, Kentucky 41042, United States.

This address is for correspondence only. It is not a walk-in store or return address. Contact us first for return instructions and the correct return destination.

Last updated: October 22, 2026